When considering purchasing a product, pay attention to the store's dynamic score. A high dynamic score indicates a superior service quality and product description of the store. Customers will score according to the details of the received goods, providing feedback for the store, and the score will change accordingly.
Buyer's product reviews, especially additional reviews
Equally as important, pay attention to the "cumulative evaluation" of products and their after-sales evaluations. These after-sales evaluations are an "additional" part of the review, giving a follow-up evaluation after receiving the company's use of the product. Usually, these provide the most authentic assessment of the product.
Another one of the indicators that should be considered online shopping is the sales of the product. A high sales ranking means that the item is popular with buyers, but it does not necessarily equate to a high-quality product.
It is to note that a common phenomenon of herd mentality can be seen with consumers. When buying products, they often first consider a store's products with a higher sales volume or whether their friends and family have purchased the same thing.
Photo search/Comparing similar products
Taobao now has a photo search option to directly search for the same or similar products to compare the product's cost performance.
Generally, store coupons can be found on the home page of the store. Only after entering the store will you see the coupon. After receiving the coupon, you can use it if you meet the conditions. If you don't receive a coupon, you won't be able to use the discount.
Confirmation of receipt
Since the general Taobao receipt confirmation time limit is seven days, if the goods are found to be damaged, or any after-sales problems occur during this period after receiving the goods, you can directly discuss with the seller to resolve it or go through the Taobao official after-sales platform for mediation. However, once the seven-day after-sale guarantee period is over, the system will automatically default to the buyer "confirm receipt", and if there is a problem with the product, it can only be resolved by both the buyer and the seller.
Official Consolidator or Private Consolidator?
Taobao users can choose between Taobao's official or private consolidators to transport the purchased items to Hong Kong when placing an order. The steps are different between the two options:
Taobao official shipping